Sometimes its more than just a roof.
12/13/2022 When we send texts, make calls, answer emails, etc. We think what a miniscule interaction it is to us and the person on the other end of the line. The simple error of a calling someone the wrong name, is not simple. The assumption that this wrong name doesn't hold so many emotions, good bad and ugly. I have always been lucky enough to be happy with my name. I am lucky enough to be happy with the gender I was assigned at birth. I am lucky enough to be in a safe relationship. I am lucky enough. Today, I asked someone if they wanted any information about a product my company is offering to current and previous customers. Simple customer service, right? The person at the other end of the simple text I sent, was covered with emotions of trauma and experiences I will never know or understand. I would've never known. I am so glad they addressed it. I was speaking to someone and addressing them by their abusers nam...